IHM Crossing Greeter
Job Summary
Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property. Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees. Provides services to the guest personally or refers requests to the appropriate department manager. May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.
Requirements
- High School diploma or equivalent
- At least one year of customer service experience
- Must maintain a professional appearance and a cordial attitude towards all guests and staff
- Able to handle the stress of high customer demand in a hospitality environment
- Must be people oriented and able to work independently or with others as needed
- Must be able to easily and frequently change from one activity to another
- Ability to lift up to 50 pounds
Benefits
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program