IFM Regional Manager

About the role

Position: Regional Operations Manager – IFM

What You'll Do:

• Be the industry expert in a focused application or product line
• Multi Task, Scheduling, logistics, organization, Communication
• Perform training for Technicians as part of a preventative maintenance program
• Perform advanced training for other technicians
• Responsible for providing field service, train Technicians on basic preventative maintenance, IFM, and maintenance support.
• Lead system IFM, setup, and commissioning
• Answer customer inquiries regarding questions
• Prepare documentation regarding work performed and enter in computer
• Prepare quotes, Scopes and Final Reports
• Establish and maintain relationships with key vendor contacts for service and repair
• Maintain demonstration equipment including performance test before use, document and track use by employees or customers, put into storage when done.
• Identify, plan, and assist in managing special jobs and projects, as requested
• Participate in product training, as required
• Participate in product demonstrations with salespeople in the field.
• Participate in establishment of contracts for IFM, repair and maintenance service
• Other duties, as assigned

What You'll Need:

• High school graduation or equivalency; emphasis on office, shop or other skills
• Ability to lead a technical team
• Ability to travel up to 40 % of the time; overnight travel may be required
• Minimum 7 years' experience in skilled trades; or proven equivalent experience
• Minimum 5 years' experience in a focused application or product line
• Minimum 3 years' experience of at least 2 of the following: Finishing & General Industry
• Proven experience in using/operating tools such as wrenches, drivers, and power tools
• Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
• Proven experience in effectively communicating information and responding to questions in person-to person and small group situations with customers, clients, general public and other employees of the organization.
• Familiarity with 5S
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service
• Ability to operate forklift, and a pallet jack
• Ability to meet the physical requirements of the job
• Safety Certified and Awareness of OSHA rules and regulations
• Valid driver's license with driving record acceptable to OTC insurance company
• Must be able to work in an environment with possible paint and solvent odors present
• Ability to work in environments that may include:

Physical Demands

Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist.

Maximum unassisted lift = 50 lbs. Average lift less than 50 lbs

Competencies

• Adaptability – Ability to be flexible and adjust to changes in your work environment.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.

Job details

| Job reference: | OTC/1494968 |

| Date posted: | 06-17-2026 |

| Attachments: | No File Attached |