Idealease Sales Director
RWC Group · Phoenix, AZ · Yesterday
Business DevelopmentFull-time
Fleet Growth, Planning, and Retention
- Achieve annual FSL/FSEL net fleet growth through additions/retention with existing accounts and new customer acquisitions all to include national accounts.
- Own customer retention and a rolling 12-24 month lease-expiration pipeline; lead account reviews, renewal strategies, and recovery plans for at-risk customers.
- Build and manage annual market/IAM growth plans, including targets, priority conquest accounts, required activity, and regular performance assessments.
Sales Leadership and Customer Development
- Make joint calls with IAMs, strengthen sales process from prospecting through close and post-sale follow-up, and coach effective presentations and proposals.
- Maintain senior-level relationships with major current and prospective customers and participate in local industry/customer organizations that create sales opportunities.
- Assess IAM development needs and partner with General Managers on training, performance input, and hiring.
Cross-Functional Execution, Pricing, and CRM
- Coordinate with ISMs on service plans, Rental on rental-to-lease opportunities, and the General Manager/CFO on customer qualification and deal approval.
- Price leases using the Idealease Rating System and structure business to achieve President’s Club margins; exceptions require General Manager approval.
- Maintain complete and accurate CRM activity, opportunity stages, lease expirations, and monthly market forecasts, and hold IAMs to the same pipeline standards.
Behaviors That Drive Success
- Be a consistent, visible presence in each assigned market and build relationships from the shop floor to the executive suite.
- Use emotional intelligence, sound judgment, urgency, and follow-through with customers and internal partners.
- Lead through influence, credibility, and results in a matrix structure and bring the right internal resources to meaningful sales opportunities.
Performance Measures
- Net fleet growth: Net FSL and FSEL units added across assigned markets (additions less returns).
- Lease retention rate: Percentage of units on expiring leases renewed, replaced, or extended.
- New customer account units: Customer units signed with no prior FSL/FSEL business with RWC Idealease.
- National account performance: Unit additions and new customer units less returns on Idealease national account business.
- Pipeline coverage: Qualified CRM pipeline value relative to remaining annual target.
- Gross profit per unit: Average gross profit on newly signed FSL/FSEL units. Both medium and heavy measured.
- Rental-to-lease conversion: Percentage of seeded rental units converted to a signed lease.
- CRM discipline: Activity logging, stage accuracy, and forecast accuracy in the CRM.
- Customer satisfaction: Results of customer satisfaction survey or account review process.
Qualifications
- Seven (7)+ years in commercial truck lease/rental or comparable commercial transportation, fleet management, equipment leasing, or finance, including five (5)+ years in sales management or sales leadership.
- Proven ability to sell and build relationships at all customer levels, including owner/executive level, with working knowledge of full service lease structures, terms, and contract negotiation.
- Strong strategic planning, analytical, communication, presentation, and CRM/business-system skills.
- Bachelor's degree in business or related field, or commensurate experience.
- Valid driver's license and insurable driving record; ability to travel weekly, including overnight, and work from an assigned RWC location.
- Ability to pass a pre-employment background check and drug screen in accordance with company policy.
Preferred
- Idealease or competing full-service lease provider experience (e.g., Ryder, Penske, NationaLease).
- Familiarity with International, Hino, and Isuzu products.
- Multi-location/multi-state territory experience and success leading sales in a matrix organization.