ICM Case Manager

Responsibilities

• Carefully coordinates care activities and assists the individual as they move between and among services and supports.
• Shares necessary care information with assigned parties such as the individual, Tier 1 and 2 Providers, specialty providers, residential provider, primary care physician, and other identified support.
• Acts as a liaison for consumers within the agency and for other resources in the community.
• Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works cooperatively with others to achieve goals.
• Collaborates with the general public, internal and external customers to provide information and quality services/products targeted to meet customer expectations.
• Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior.
• Attends training and seminars related to job duties as needed.

Requirements

• A High School Diploma/GED Equivalent.
• A valid Georgia Driver’s License.
• Effective verbal and written communication skills.
• Strong interpersonal skills and the ability to work effectively with diverse communities.
• Experience with Microsoft 365 Office Products.
• The ability to organize, prioritize and meet deadlines accordingly.

Qualifications

• A Bachelor’s degree in a related field (psychology, social work, counseling, etc.) is preferred.
• Previous case management experience is preferred.

Skills

• Microsoft 365 Office Products.

Benefits

• Military Friendly Employer
• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!