Ice Design Inside Sales Support

Essential Duties/Accountabilities

• Work closely with the Outside Foodservice Specialist
• Aid Baker location in the contract territory with foodservice support
• Understand the Foodservice vendors pricing structure and multipliers
• Request quotes from vendors
• Utilize the Foodservice pricing profile sheet
• Release bids to sales orders
• Track orders for timely job site delivery
• Create customer quotes and submittals utilizing AutoQuotes
• Understand the Foodservice vendors warranty procedures
• Aid in the creation and execution of all Foodservice marketing and promotional efforts
• Distribute pricing updates and company specials to customers
• Review pricing profiles of all Foodservice accounts to maximize gross profit margins
• Participate in Baker revitalization initiatives and implement associated action items
• Assist in Baker/Watsco technology initiatives
• Perform other duties as assigned

Work Environment

• The employee is regularly required to work in a sales center and a warehouse
• While performing the duties of this position, the employee will travel to Company locations and works in sales centers and other warehouse/storeroom environments
• The position will require the employee to travel between sites in all types of weather and the employee may be subjected to all types of weather conditions

Physical Demands

• Must be able to frequently lift up to 50 pounds
• The employee frequently is required to stand, sit, or walk, climb, kneel, crouch, or crawl
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• The employee may use equipment such as forklifts, pallet jacks, and other warehouse equipment
• Must be able to utilize heavy machinery

Required Education and Experience

• A High School Diploma or GED is required
• A Bachelor’s Degree in Business or related field is preferred
• Minimum 2-4 years operational experience within the HVAC industry and product lines associated with HVAC, preferably in the operations of a wholesale HVAC equipment supply house
• Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level
• Experience in sales, operations, purchasing, and inventory management
• Strong interpersonal skills including sales, problem solving, and customer service are absolutely required
• Capable of working in a fast-paced environment with skills to multi-task on different levels
• Must possess the attitude of wanting to learn, teach, and lead
• Mechanical or Technical background
• Proficient in Microsoft Office products

Skills

• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Excellent customer service mindset with the ability to develop long term relationships
• Excellent written and verbal communication skills
• Excellent analytical aptitude with a proven ability to analyze/interpret data
• Strong and creative problem-solving skills
• Proactively seeks continuous process and service improvements
• Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures