IC Specialist I

Hours: 4:00am to 12:30pm

About the role

Supports the execution of all processes and procedures related to inventory accuracy within the Logistics Center. Maintains warehouse bin accuracy, helps control inventory shrink, and utilizes Warehouse Management Systems (WMS) and various types of material handling equipment to support efficient operations.

Responsibilities

• Investigate inventory discrepancies and take appropriate corrective action.
• Investigate bin location variances and implement corrective actions as needed.
• Research problem orders and receipts for the Logistics Center.
• Input data into warehouse management systems, databases, and reporting tools.
• Maintain inventory and bin accuracy through system transactions including cycle counts, pick exceptions, bad box processing, lost bins, found bins, pick paths, and bin maintenance.
• Collect, maintain, and provide detailed statistics and reports on performance metrics.
• Perform assigned functions in accordance with established quality standards.
• Meet attendance and punctuality expectations.
• Perform additional duties as assigned.

Requirements

• Knowledge and experience in inventory control and warehouse operations.
• Identify operational needs, risks, and opportunities and develop appropriate action plans.
• Analyze and resolve complex issues while serving as a resource to others.
• Demonstrate persistence in achieving objectives and completing assigned tasks.
• Possess basic clerical and data entry skills.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Intermediate proficiency with warehouse management systems, Excel, databases, and reporting tools.
• Communicate effectively and build strong working relationships across all levels of the organization.
• Coach and support the development of others as needed.
• Adapt quickly to changing priorities and business requirements.
• Work independently with minimal supervision.
• Gather, analyze, and interpret information from multiple sources to recommend appropriate courses of action.
• Operate material handling equipment safely and effectively.
• Maintain a high level of accuracy and attention to detail.
• Apply mathematical concepts and perform calculations required for inventory analysis.
• Lift and transport up to 50 lbs.
• Maintain confidentiality of sensitive information.

Qualifications

• High School Diploma or GED preferred but not required.
• Minimum of two years of experience working with warehouse management and inventory control systems in a high-volume distribution environment.
• Prior warehouse equipment operating experience preferred.

Working Conditions

• Distribution center environment with exposure to varying heights, extreme temperatures, moderate and consistent noise levels, hot, dry, wet, and/or humid conditions, and outside weather conditions.
• Ability to position oneself as necessary to meet the physical demands of the role.
• Occasional non-standard work hours and overtime may be required based on business needs.
• Must have working knowledge of English language for training and safety purposes.

Benefits

• Elective Benefits: Programs tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Formal programs on leadership and professional development, and many on-demand courses.
• Elevate Your Personal Well-Being: Seminars, events, and a global Life Empowerment Assistance Program to boost financial, physical, and mental well-being.
• Diversity, Equity & Inclusion: Inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Global Organization: Networking with new co-workers within your first 30 days through an onboarding program.
• Connect with Your Community: Participation in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.