Specialist I

About the role

Wisconsin Electric Power, a subsidiary of WEC Energy Group, is seeking a Specialist I in our Pewaukee, Wisconsin location. This position offers flexibility for a hybrid work arrangement (remote/on-site). This is a job family posting (Specialist I, Specialist II, Specialist III, Principal Specialist) where experience will be the determining factor.

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

Responsibilities

The responsibilities of the Work Management Specialist I/II/III and Principal are to support Customer Service and Operations (CSO) by performing business analysis to support the business decision-making needs of CSO. The WM Specialist assists in formulating and defining system scope and objectives with an understanding of business systems and processes. Also responsible for the implementation and configuration of enhancements to new and existing systems.

• Assists in building and maintaining business systems through a system development life cycle.
• Following established procedures, ensures systems are operating as designed, evaluates requests for changes to the system, provides routine system maintenance, documents system processes and procedures, suggests system improvements and makes daily decisions involving direct application of technical knowledge to system issues.
• Typically works on simple to moderately complex and smaller and more defined system projects to assess and refine user requirements.

Qualifications

This position has a role during storm restoration events.