IAD Ramp Services Supervisor

To efficiently manage and direct ramp activities to deliver high-quality products and services to our customers.

Responsibilities

• Supervise and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and Airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage
• Other duties as assigned

Requirements

• High School Diploma or equivalent preferred
• Minimum one year experience in ramp service or related field
• Ability to work in a team environment
• Knowledge about operation of Ground Service Equipment
• Must possess strong organizational and multi-tasking skills
• Effective verbal and written communication skills
• Must be able to work in all weather conditions
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
• Flexible work schedule including evenings, weekends and holidays

Pay

$23.50/hour

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off (vacation time, sick time, and company-paid holidays)
• Retirement plan
• Tuition reimbursement
• Vision insurance