Hyper Wellness Rep / Front Desk
About the role
Role Overview: As a Hyper Wellness Representative, you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.
What We’re Looking For: The ideal candidate combines sales acumen with a genuine passion for wellness education. You’ll excel at connecting client needs with Restore’s service offerings, building lasting relationships, and supporting each person’s unique health journey. Your ability to juggle multiple priorities—while maintaining attention to detail and client care—will make you an indispensable part of the studio’s success. This role offers the opportunity to make a meaningful impact on clients’ wellness transformations while growing within a dynamic, health-focused environment.
Location: Westlake • Reports To: General Manager • Compensation: Hourly + Commission + Bonus • Minimum of 30 hrs per week
Responsibilities
Client Experience & Sales
- Lead engaging studio tours that highlight the benefits of our services.
- Deliver personalized sales and service experiences aligned with client goals.
- Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
- Develop customized wellness plans that support long-term health objectives.
- Consistently achieve membership sales, renewals, and retail targets.
Client Relations & Operations
- Guide clients through onboarding, including waivers and POS profile creation.
- Manage inbound communications, scheduling, and service inquiries.
- Conduct proactive outreach for promotions, events, and wellness opportunities.
- Leverage referral systems and follow-up protocols to strengthen client relationships.
Studio Leadership & Flow
- Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
- Anticipate and proactively address operational needs.