Front Desk Associate
About the Role
The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will assist members with requests and inquiries about gym operations and policies, as well as perform various administrative duties.
Responsibilities
- Enthusiastically greet each member and guest promptly as they walk in and as they exit.
- Ensure every member is checked into the gym as they walk in.
- Register all guests into the gym using proper registration procedures.
- Answer phone in a professional and courteous manner.
- Process retail and concession sales.
- Clean and maintain the front desk area.
Requirements
- Excellent customer service skills.
- Ability to communicate effectively with both staff and members.
- Ability to multi-task.
Benefits
- Competitive pay.
- FREE employee membership.
- Discounted family memberships.
- Discounts on all services and in-club purchases.
- Employee discounts and perks.
- Promotion opportunities.
- Fitness-minded workplace culture.
- Apprenticeship program to become a personal trainer – FREE!
- Flexible schedule.
- Free uniforms.
- Training & development.
About Gold’s Gym
What started in 1965 as a small gym in Venice Beach, California, has since become the most well-known and traditional fitness company in the world—Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning six continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.