Front Desk Associate

Join our team as a part-time Front Desk Associate in Irvine, CA, serving as the welcoming face of AoPS Academy while supporting campus operations.

Responsibilities

• Serve as campus receptionist; answer phones, respond to voicemails, and route information to appropriate staff
• Warmly welcome current and prospective students and their families
• Manage and respond to customer inquiries by phone and email
• Maintain multiple calendars, schedule meetings, and ensure all information is up-to-date
• Use internal database to generate reports, perform data entry, and create lists
• Provide admissions assistance, including consultation requests, scheduling, and follow-ups
• Organize and prepare classroom and office supplies
• Take inventory to support campus operations
• Supervise students between classes
• Perform light cleaning and tidying of the facility
• Maintain organization, operation, and appearance of the lobby and front desk area
• Assist full-time staff with campus procedures to ensure smooth operations
• Participate in occasional outreach and inreach opportunities
• Other duties as assigned

Requirements

• Experience confidently interacting with customers; experience with families and students (elementary through high school) preferred
• Strong organizational and computer skills
• Excellent verbal and written communication skills, including correct grammar, spelling, and English usage
• Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the public
• Ability to work both independently and collaboratively
• Flexibility to solve problems effectively under pressure
• Administrative and/or customer service experience
• Proficiency with Google Workspace applications (Docs, Sheets, Calendar, etc.)
• Motivated to learn new technologies
• Commitment to maintaining customer confidentiality
• Excited about our mission of motivating high-performing students
• Ability to lift up to 25 lbs

Schedule

This is an in-person, part-time position at our Irvine location. Front Desk hours are primarily weekday afternoons/evenings and weekends during the academic year, with Monday through Friday day shifts available during the summer.

• Saturday: 10:00 AM – 2:30 PM
• Sunday: 9:00 AM – 4:00 PM

Pay

Pay rate: $21.13 - $21.63/hour

Benefits

• Paid sick leave
• Employee discounts on classes and Beast Academy Online subscriptions
• 401(k) retirement plan with company match

About AoPS Academy

AoPS Academy is a year-round educational enrichment program. Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies. AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms, offering a world-class curriculum in math, science, and language arts for students in grades 1-12. We create an environment where exploration meets challenge, fostering a peer group of passionate learners. We have opened over 20 academies nationwide since 2016 and continue to grow.

Please note: Candidates must be legally authorized to work in the U.S. without sponsorship, including STEM-OPT and H-1B.