Jobs · OTHR · Virginia

Hyman Brothers Infiniti Automotive Service Writer/ Advisor

Hyman Bros. Automobiles · Midlothian, VA · 4 mo ago
OTHRFull-time

About the role

We have a Brand New facility heat and ac and business is growing daily. We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm. We are closed Sundays.

Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance based on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Requirements

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus

Qualifications

We offer:

  • Health, Dental, Vision, & Life Insurance
  • 401K
  • PTO
  • Competitive pay!!!!

Schedule

We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm. We are closed Sundays.

Benefits

  • Health, Dental, Vision, & Life Insurance
  • 401K
  • PTO
  • Competitive pay!!!!

Pay

Competitive pay!!!!

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