Automotive Service Advisor/Writer
About the role
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our Buick GMC team. Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 59 Best Places to Work Awards.
Responsibilities
- Serve as the first point of contact for all customers bringing their vehicle in for service
- Greet the customer and take them through the repair process in a smooth, professional manner
- Perform a walk-around of the vehicle and gather vehicle information
- Listen to the customer explain any issues to better understand the problem
Requirements
- Valid driver's license
- Vehicle repair or service experience preferred
- Customer service experience preferred
Benefits
- Top-tier benefits: Medical, Dental and Vision
- 401k with company match
- Paid time off & paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.