Hygiene Coordinator/Front Office

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer incoming phone calls and assist patients with scheduling and questions
• Confirm appointments and manage daily schedule adjustments
• Maintain and fill the hygiene schedule to ensure productivity
• Verify dental insurance eligibility and benefits prior to appointments
• Enter new insurance information into the practice management system
• Review and enter copayments and eligible procedures for hygiene patients
• Process patient check-outs and collect payments
• Make outbound calls for appointment confirmations and scheduling
• Maintain accurate and organized patient records

Qualifications

• Minimum 2 years of dental front office or hygiene coordinator experience required
• Experience verifying dental insurance and scheduling appointments
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Comfortable answering phones and interacting with patients throughout the day