Dental - Front Office Coordinator

About the role

The Front Desk Coordinator handles all front office functions for the dental practice, ensuring patients, parents, and guardians are the top priority.

Responsibilities

• Schedule: Monday through Thursday 8a - 5p, Friday 8a - 2p, some Saturdays 8a - 12p
• Handle all front office functions including scheduling, patient check-ins, and billing
• Ensure smooth workflow and efficient patient flow
• Communicate effectively with patients, staff, and management
• Establish and maintain positive working relationships
• Travel between multiple locations as needed

Requirements

• Minimum high school diploma or equivalent
• Experience working in a professional, medical, or dental environment with direct customer service
• Strong interpersonal and relationship building skills
• Able to establish and maintain positive working relationships
• Ability to travel between multiple locations
• Customer service oriented and able to communicate with a pleasant demeanor at all times
• Effective written and verbal communication with all staff and management
• Maintain excellent organizational skills and strong attention to detail
• Ability to multitask and perform job duties in a timely manner
• Strong PC skills and ability to learn and successfully use new programs as required

Qualifications

• High school diploma or equivalent
• Experience in a professional, medical, or dental setting
• Excellent customer service skills
• Strong organizational and attention to detail skills
• Ability to work independently and manage multiple tasks
• Basic computer skills and willingness to learn new software

Skills

• Excellent interpersonal and relationship building skills
• Effective written and verbal communication
• Strong organizational and attention to detail skills
• Ability to multitask and manage time effectively
• Basic computer skills and willingness to learn new software

Benefits

• Paid Time Off
• Paid Holidays
• Medical, Dental, and Vision benefits
• Health Savings Account (HSA)
• Flex Spending Account (FSA)
• 401(k)
• Short and Long Term Disability Insurance
• Life Insurance
• Community Giving opportunities