Hydraulic Hose Service and Sales Technician

About PIRTEK USA

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: People – We foster an environment of mutual trust and respect. Integrity – We conduct ourselves with fairness and integrity. Real – We are authentic and transparent with stakeholders. Teamwork – We believe collaboration and teamwork drives great results. Excellence – We strive for excellence and provide the best service to our customers. Kaizen – We continuously improve in every way.

Responsibilities

• Adhere to all industry and PIRTEK safety standards
• Carry out service calls & sales visits in your local area
• Identify faulty hoses and/or hose assemblies to service the customers’ needs
• Remove worn or broken hoses before fabricating and installing the new replacement
• Ensure oil spills/environmental contaminants, due to hose failure and/or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
• Input service details into the online database to create accurate invoices
• Develop relationships with new and existing customers
• Maintain mobile service unit, tools, and equipment
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
• Participate in the rotating On-Call schedule (with increased incentive pay)
• Perform other related duties as assigned

Qualifications

• High School diploma or GED
• Driver’s License with clean driving record
• Experience in industrial development & construction, automobile/marine/field mechanics, or a related industry is a plus
• Ability to pass a background check

Skills & Abilities Needed

• Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
• Safely use ladders, step-ups, stairs, etc.
• Mechanically inclined – consistent use of hand tools & specialized equipment is required
• Good communication skills (verbal and written)
• Able to navigate through customer objections to identify needs and execute sales
• Self-motivated & positive attitude through difficult jobs
• Able to work individually and as a team
• Lift up to 50 pounds
• Safely & lawfully drive a large work van

Pay

$22.00 - $25.00 per hour

Schedule

Rotating On-Call schedule with increased incentive pay