HYBRID Vehicle Sales Coordinator

About the role

The main objective of this role is to take on customer accounts after equipment has been purchased with one of our sales representatives.

Responsibilities

• Obtain necessary documents to legally close the sale
• Update customers on progress
• Collect payments and handle invoicing
• Coordinate with other teams in the department, field locations, and other shops across North America
• Vehicle sale coordination, including:
  • Invoicing and document completion
  • Confirming with field locations that vehicles are ready for pickup
  • Collecting payments and providing customer assistance
• Obtain signed documents from customers
• Enter sales-related information into SalesForce.com and Fleetnet systems
• Answer customer and associate phone calls that come into the department
• Update Microsoft Access and Excel spreadsheets for report generation

Skills

• Top Skills: Customer service, Sales support, Microsoft Office suite
• Additional Skills: Salesforce.com, Client Services, Auto Sales
• Additional Skills & Qualifications:
  • Organizational Skills: Managing multiple tasks and ensuring all paperwork is accurately completed
  • Communication Skills: Effective verbal and written communication for interacting with customers, sales reps, and field locations
  • Time Management: Balancing various responsibilities and meeting deadlines
  • Technical Proficiency: Familiarity with Microsoft Office programs and other relevant software
  • Attention to Detail: Ensuring accuracy in invoicing and document completion
  • Adaptability: Handling a high workload and adapting to changing priorities

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire, fully onsite position based in Reading, PA.

Pay

The pay range for this position is $20.00 - $20.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)