Vehicle Sales Coordinator

About the Role

Penske is seeking a customer-focused individual to assist our sales team and work with our customer base. This role provides administrative and customer support to coordinate the completion of vehicle purchase transactions. Daily interaction with sales reps, customers, and Penske's field locations via phone and email will ensure sales are finalized quickly and accurately, delivering a positive purchase experience for customers.

Responsibilities

• Coordinate vehicle sales, including invoicing, document completion, and confirming vehicle readiness for pickup with field locations.
• Collect payments and provide customer assistance.
• Obtain signed documents from customers.
• Enter sales-related information into SalesForce.com and Fleetnet systems.
• Answer customer and Penske associate phone calls directed to the department.
• Update Microsoft Access and Excel spreadsheets for report generation.
• Complete other projects and tasks as assigned by the supervisor.

Qualifications

• 2+ years of administrative support and customer service experience required.
• Strong organizational, time management, and multitasking skills.
• Excellent communication skills and ability to work well with others.
• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Proficiency in Microsoft programs and strong overall computer skills required.
• Bilingual skills are a plus.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, and work at the specified location.

Skills

• Microsoft Office (Excel, Access, Word)
• SalesForce.com and Fleetnet systems
• Customer service and administrative support
• Time management and multitasking
• Verbal and written communication

Benefits

• Comprehensive training to prepare you for success in the role.
• Competitive salary with base rate plus pay incentives.
• Full-time employees receive a comprehensive benefits package, including medical coverage, paid time off, 401k, and various employee discounts.

Physical Requirements

The physical and mental demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to read, communicate verbally and in writing, remember and analyze information, and follow instructions.
• Frequent standing, walking, sitting, and use of hands to touch, handle, and feel.
• Occasional lifting and/or moving up to 25 lbs/12 kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Location: Reading, PA