Hybrid Systems, Pre-Sales Engineer

About the role

This role involves building strategic relationships with key customers and stakeholders to advise on enterprise collaboration, video conferencing, and unified communications solutions.

Responsibilities

• Design complex, innovative solutions that address customer challenges.
• Deliver presentations to executive audiences.
• Develop account plans to ensure customer satisfaction and growth.
• Lead technical integrations between collaboration endpoints and third-party or cloud platforms such as Microsoft Teams, Zoom, and Webex.
• Resolve intricate technical issues related to audio, video, and interoperability.
• Mentor junior team members.
• Identify risks and facilitate workshops on modern collaboration.

Requirements

• 5–10 years of experience in technical selling, presales engineering, or enterprise collaboration solutions.
• Knowledge of HP collaboration products, UC platforms, cloud computing (AWS, Azure), SaaS, APIs, and virtualization.
• Strong presentation, solution consulting, and customer success skills.
• Effective communication, results-driven, and customer-centric mindset.

Impact & Scope

Works on complex problems involving hybrid work, enterprise collaboration, and cloud environments, serving as a subject-matter expert and influencing project outcomes. Responsible for delivering innovative solutions that drive customer satisfaction and organizational growth, with a focus on technical excellence and strategic account management.