Hybrid Sales Representative - MST

About the Role

The Hybrid Sales Representative is responsible for engaging customers through multiple remote and face‑to‑face channels to promote brand messaging. The role develops and maintains relationships with targeted accounts by utilizing triggers, business acumen, technology, and digital resources to deliver relevant and meaningful dialogue.

Responsibilities

• Manage daily sales call activity according to defined expectations, covering vacant territories and expanding remote promotional capabilities via virtual engagements and face‑to‑face interactions.
• Engage with healthcare professionals (HCPs) face‑to‑face as needed when an opportunity is identified.
• Utilize digital resources and technology to connect with HCPs.
• Engage assigned HCP targets in in‑depth program discussions to attain individual territory and company goals post‑launch.
• Profile and manage a targeted list of HCPs.
• Create and implement business plans to achieve territory and business goals.
• Effectively and persuasively communicate with customers using selling, listening, and negotiation skills, employing proper terminology and approved messaging.
• Maintain thorough knowledge of the disease state and program.
• Adhere to approved direction related to pre‑ and post‑launch activities.
• Verify and complete required data entry in client CRM systems, including details of target responses and follow‑through actions.
• Follow business rules for appropriate hand‑offs to other personnel.
• Communicate with the Sales Leader, team members, and client on project progress as required.
• Create and maintain a positive impression with the client and the client’s customers.
• Prepare reports for management as needed.
• Fully comply with all laws, regulations, client policies, code of conduct, privacy and data guidelines, and relevant state and federal regulations.
• Participate in virtual team meetings and training sessions.
• Perform special projects and assignments as directed by program leadership.
• Travel in the field up to 30% of the time.

Education and Experience

• Bachelor’s degree required from an accredited university or college.
• Pharmaceutical sales experience required.
• 1+ years therapeutic‑area experience preferred.
• Virtual sales experience required.
• Specialty pharmaceutical experience required.
• Experience utilizing digital resources, triggers, and suggestions.
• Product certification by the client preferred.

Knowledge, Skills, and Abilities

• Excellent verbal, written, and interpersonal communication skills.

Credentialing Requirements

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials such as training, vaccinations, and other job‑related documentation to gain access to hospitals or healthcare providers. Representatives must comply with facility‑specific requirements on call plans and may need to obtain a representative license for certain jurisdictions (e.g., District of Columbia, City of Chicago, State of Nevada, State of Oregon, or Jackson Memorial Health in Miami‑Dade County, Florida). Requirements are subject to change, and you will be notified of any significant updates.

EPIIC Values

• Excellence: We set high standards, focus on solutions, and achieve outstanding results with a professional and positive attitude.
• Passion: Our energy inspires, engages, and motivates others.
• Innovation: We are curious, bold, and challenge traditional ways of working.
• Integrity: We are open, honest, and transparent, doing the right thing with courage and understanding.
• Collaboration: We actively seek participation from others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert‑led teams that deliver medical, commercial, and communications excellence. Originating from Physician Detailing Inc. and Publicis Health, the companies that merged in 2019 have provided contract medical, commercial, and communications services for over 40 years. Our people‑driven, tech‑enabled DNA fuels everything we do. With deep product‑lifecycle knowledge, marketing insight, operational nuance, and an understanding of provider and patient needs, we help clients launch products and operate smoothly across all business shapes, sizes, and specialties. Our mission is to improve patient outcomes through executional excellence, enabling our pharma partners to thrive.

Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are based on an individual’s skills, knowledge, abilities, job performance, and other qualifications. Amplity Health maintains policies and procedures designed to comply with applicable federal, state, and local non‑discrimination laws in every location where we have facilities.