Hyatt House Boston Burlington - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Hyatt House Boston/Burlington hotel is contemporary styled with the comforts of home and office. It features one and two-bedroom suites with a full kitchen and is located 20 minutes from Boston. Guests can enjoy free breakfast, free Wi-Fi, a heated outdoor seasonal pool with hot tub, a patio with grills, a fitness center, and shuttle service within a 4-mile radius. It is situated near local businesses, shopping, dining, and attractions such as Wayside Mall and historic Cambridge, Lexington, and Concord.