Hyatt House Atlanta/Downtown - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, both verbal and written.
• Quick-Thinking Problem Solver: Handling challenges with speed and intelligence to turn issues into positive outcomes.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package after an initial waiting period.
• Includes Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information

Welcome to our friendly downtown Atlanta community. Hyatt House Atlanta / Downtown offers classic southern hospitality and amenities like 24/7 dining for guests with busy schedules. Travelers can settle into their suite-inspired room with stunning views of the city including landmarks like SkyView Ferris wheel in Centennial Olympic Park. Our hotel provides an affordable getaway in the center of the action, steps away from Georgia Aquarium and Mercedes-Benz Stadium.