Front Desk Agent-Hyatt LI

Greet and communicate cordially with guests

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.

Assist in pre-registration and blocking of reservations

Absolutely assist in pre-registration and blocking of reservations when necessary.

Post charges

• Promptly, accurately and efficiently know how and where to post all charges.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Special requests and room blocking

• Review any reservations with special requests and work to block rooms accordingly.

Rates and reservations

• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations.
• Should be able to take reservations in approximately 2 minutes.

Cancellation and relocation procedures

• Know and follow cancellation procedures and relocation procedures when necessary.

Pay

$20 / Per Hour