Hyatt Place Canton - Front Desk Agent

About the role

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Requirements

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Travelers will discover the best of the Midwest from Hyatt Place Canton and appreciate our thoughtful amenities and home inspired conveniences where they can relax, have fun and stay productive. Located in the Belden Village Shopping Mall area, our hotel offers easy access to designer retails stores, restaurants, and attractions like the Fannie Mae Chocolate Factory, Classic Car Museum, and Pro Football Hall of Fame.

Schedule

Shifts are 3:00pm-11:00pm. Schedules will vary based on hotel demand. Weekends and holidays needed.