Hy-Chi Cook

Job Description

Job Title: Hy-Chi Department Cook
Department: Hy-Chi
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Smiles and greets customers
• Aids customers by escorting them, securing products, loading/unloading items, and addressing suggestions
• Answers the telephone and provides friendly, helpful service
• Works with co-workers to ensure customer satisfaction and a pleasant work environment
• Cooks soups, meats, and vegetables, combining ingredients and placing food in hot/cold cases
• Orders product and supplies when necessary or notifies department head of needs
• Cleans work area at the end of the shift
• Fills the cold case with fresh-made food
• Prepares items for the next day
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Checks rice as time permits
• Takes customer orders at the Hy-Chi department counter when necessary
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to carry out detailed but uninvolved written or verbal instructions
• Ability to add, subtract, multiply, and divide whole numbers
• Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing

Education And Experience

• High school or equivalent
• Training provided

Physical Requirements

• Physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors)
• Able to perform the following physical activities: Balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions

Working Conditions

• Continually exposed to noise and temperature extremes
• Frequently exposed to cleaning chemicals/solvents
• This is a fast-paced work environment with a significant amount of pressure to meet deadlines

Equipment Used To Perform Job

• Wok, cooking spoons, buckets (vegetables), knives, and cutting boards

Contacts

• Daily contact with store personnel, customers, and the general public