HVAC Service Technician

Serve and Educate Our Customers

We believe great businesses are built by great people. That's why we invest heavily in training, coaching, personal development, and career growth. We don't just want great technicians—we want great people who are committed to making a difference.

Compensation and Benefits

• Competitive pay based on experience, certifications, and performance
• Performance incentives and bonus opportunities
• 100% employee health insurance paid by Shanklin
• 50% family health insurance contribution
• Dental and vision insurance
• 401(k) with company match
• Paid time off
• Tool and boot allowances
• Ongoing technical training
• Personal development and leadership coaching
• Advancement opportunities
• Additional family-focused benefits

Responsibilities

• Diagnose, service, repair, and maintain residential HVAC systems
• Build trust with customers through honest recommendations and professional service
• Serve and educate customers so they can make informed decisions about their comfort systems
• Deliver an exceptional customer experience on every call
• Accurately document work performed and recommendations made
• Participate in ongoing training and professional development
• Represent Shanklin's values and reputation in every customer interaction

Requirements

• 1+ year of residential HVAC experience preferred
• EPA Certification preferred
• Strong diagnostic and troubleshooting skills
• Excellent communication and customer service skills
• Positive attitude and willingness to learn
• Commitment to serving customers at the highest level
• Team-first mindset and strong character
• Valid driver's license with an acceptable driving record