HVAC Service Technician

Job Responsibilities

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction
• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
• Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location
• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
• Inspects vehicles by checking vehicle condition and cleanliness
• Able to Quote jobs
• Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings
• Determines parts to order for repairs and timeliness of need
• Documents work by completing paperwork on each job and maintaining files
• Serves as a direct customer contact
• Determines parts to order for repairs and timeliness of need
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files
• Records parts, material, labor, subs and other cost data per assignment and returns unused resources
• Turns in all required paperwork and reports in a timely manner
• Keeps current on all products concerning installation, operation, maintenance, service and repair
• Reads and interprets product specifications
• Provides technical support to customers
• Reviews product sales metrics and works with others to develop appropriate product selling plans and programs
• Effectively performs needs assessments, develops sales proposals, estimates, specifications and presentations

Requirements

• Must be able to quote jobs
• Must be able to maintain equipment by inspecting for signs of wear and notifying customers and/or Operations Manager of findings
• Must be able to determine parts to order for repairs and notify customers of the timeliness of need
• Must be able to document work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files
• Must be able to record parts, material, labor, subs and other cost data per assignment and return unused resources
• Must be able to turn in all required paperwork and reports in a timely manner
• Must be able to keep current on all products concerning installation, operation, maintenance, service and repair
• Must be able to read and interpret product specifications
• Must be able to provide technical support to customers
• Must be able to review product sales metrics and work with others to develop appropriate product selling plans and programs
• Must be able to effectively perform needs assessments, develop sales proposals, estimates, specifications and presentations

Benefits

• Medical Insurance
• Dental Insurance
• Paid Vacations
• 401(k) retirement plan with generous company match