HVAC Service Technician

Job Responsibilities

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction
• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
• Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location
• Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
• Inspects vehicles by checking vehicle condition and cleanliness
• Able to Quote jobs
• Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings
• Determines parts to order for repairs and timeliness of need
• Documents work by completing paperwork on each job and maintaining files
• Serves as a direct customer contact
• Determines parts to order for repairs and timeliness of need
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files
• Records parts, material, labor, subs and other cost data per assignment and returns unused resources
• Turns in all required paperwork and reports in a timely manner
• Keeps current on all products concerning installation, operation, maintenance, service and repair
• Reads and interpret product specifications
• Provides technical support to customers
• Reviews product sales metrics and works with on developing appropriate product selling plans and programs
• Effectively performs needs assessments, develops sales proposals, estimates, specifications and presentations

Qualifications

• High school diploma or equivalent
• Minimum 2 years of related experience in HVAC or similar field
• Must be able to read and interpret product specifications
• Must be able to perform basic math calculations
• Must be able to lift up to 50 lbs
• Must have valid driver’s license
• Must have good communication skills
• Must have strong problem-solving and analytical skills

Skills

• Strong mechanical aptitude
• Ability to work independently and as part of a team
• Excellent customer service skills
• Proficient in Microsoft Office Suite
• Knowledge of HVAC systems and components
• Ability to work flexible hours and travel as needed

Benefits

• Medical Insurance
• Dental Insurance
• Paid Vacations
• 401(k) retirement plan with generous company match