HVAC Service Technician

About the role

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We specialize in diagnosing, troubleshooting, and supporting residential heat pump systems. This is a non-selling role focused on technical excellence and customer confidence.

Responsibilities

• Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
• Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
• Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
• Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
• Support training efforts by identifying recurring installation challenges or best practices.
• Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
• Maintain accurate service documentation and uphold safety and quality standards.
• Will require some overtime during peak heating and cooling seasons.

Requirements

• 3+ years of experience as an HVAC or heat pump service technician.
• In-depth knowledge of heat pump systems, controls, and commissioning.
• Strong diagnostic and problem-solving skills.
• EPA certification (Type II or Universal) required.
• Excellent communication and documentation abilities.
• A commitment to professionalism, safety, and customer satisfaction.
• A valid driver's license is required for travel to job sites.
• Follows OSHA Electrical Standard.
• Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard.

Qualifications

Your expertise ensures that systems perform at their best. You will not be responsible for closing deals or promoting upgrades. This is a purely technical and support-focused position.

Skills

• Technical proficiency in heat pump systems and HVAC components.
• Strong analytical and problem-solving skills.
• Effective communication and documentation abilities.
• Ability to work independently and as part of a team.

Benefits

• Dental Care
• Vision Care
• Life Insurance premiums fully paid by Jetson
• Health Insurance premium 85% paid by Jetson
• Education Support
• Parental Leave Top Up
• Tools Provided
• Uniform Provided
• Lunch Provided
• 401k program

Pay

$32 - $36 per hour

Schedule

In person - Centennial, CO