HVAC Service Technician

About the role

We are seeking a highly skilled and customer-focused HVAC Service Technician to join our team in Nashville, TN. This role is responsible for performing routine maintenance, diagnostics, and repairs on residential and light commercial HVAC systems.

Key Responsibilities

• Service Calls & Diagnostics
  Respond promptly to residential and light commercial service requests.
  Use advanced diagnostic tools to troubleshoot and identify HVAC system malfunctions.
  Test and evaluate system components to determine necessary repairs or replacements.
• Routine Maintenance
  Perform preventive maintenance tasks, including cleaning and replacing filters, inspecting coils, checking refrigerant levels, and lubricating fans and motors.
  Conduct seasonal system tune-ups to ensure optimal performance and energy efficiency.
• Repair, Replacement & Installation
  Repair or replace defective parts such as compressors, thermostats, motors, and valves.
  Perform system upgrades or complete installations when necessary, following manufacturer specifications and code requirements.
• Customer Communication & Service
  Communicate clearly and professionally with customers to explain system issues, proposed repairs, and maintenance options.
  Educate homeowners on system care, energy-saving tips, and available service plans.
• Documentation & Reporting
  Maintain accurate and timely records of all service visits, including diagnostics, repairs performed, and parts used.
  Complete work orders, service tickets, and electronic documentation using mobile applications or standard forms.

Safety, Compliance & Environmental Practices

Follow all safety procedures, including the safe handling and disposal of refrigerants and hazardous materials.
Ensure all work complies with local, state, and federal codes and environmental regulations.

Physical Requirements

• Ability to lift and carry up to 75 lbs.
• Climb ladders, work in crawl spaces and attics, and handle outdoor conditions year-round.
• Work in environments involving dust, heat, noise, and tight spaces.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years’ experience servicing HVAC systems (residential and/or light commercial).
• Valid EPA Certification.
• Strong understanding of electrical and mechanical components of HVAC systems.
• Proficient in using HVAC diagnostic tools and software.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Must pass background check, drug screening, and have a valid driver’s license with clean driving record.

Benefits

As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.