HVAC Service Technician

About the role

Providing innovative heating, ventilating and air conditioning (HVAC) solutions to building owners and contractors since 1984, Havtech is one of the Middle Atlantic’s largest and most experienced commercial HVAC equipment suppliers. The company focuses on improving building comfort, increasing efficiency, and reducing total cost of ownership through partnerships with leading manufacturers.

Responsibilities

• Represents the company by serving as a direct customer contact.
• Projects a positive, friendly, and professional image on behalf of the organization.
• Servicing all products and equipment on assigned projects and ensuring customer satisfaction.
• Diagnosing and repairing units using a variety of hand-tools, following blueprints or engineering specifications.
• Performing preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Preparing for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work.
• Maintaining literature, supplies, service manuals, and related service bulletins.
• Maintaining vehicles by keeping records of service manuals, scheduling, and complete repairs and maintenance service.
• Inspecting vehicles by checking their condition.
• Legibly documenting work by completing paperwork on each job and maintaining files.
• Providing re-training and follow-up training at customer sites.
• Demonstrating enthusiasm and commitment toward the job, mission, and values of the company.
• Determining parts to order for repairs and the timeliness of need.
• Documenting work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files.
• Keeping a safe and organized work environment.
• Operating all company-owned equipment safely and responsibly.
• Recording parts, material, labor, subs, and other cost data per assignment and returning unused resources.
• Turning in all required paperwork and reports daily.
• Reading and interpreting product specifications and experience in working with building specifications, drawings, and designs.
• Providing technical support to customers.
• Flexibility to work overtime/weekends as necessary.
• Regular travel requirements with some overnight travel.

Qualifications/ Certificates, Licenses, Registrations

• Associate’s Degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning and eight (8) years related experience; or equivalent combination of education and experience.
• Valid Driver’s License with a clean driving record for state of residence.
• EPA Certification.
• HVAC Journeyman license in MD/or Virginia required.
• Additional license; Boiler Operator, Gas Installer, etc. preferred.
• Applicant must be a current member or be able to successfully join UA Local 602.