HVAC Service Technician

About the role

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time. We are expanding our presence in the New Braunfels area and are currently seeking an experienced and customer-focused HVAC Service Technician.

Responsibilities

• Diagnose, troubleshoot, and repair HVAC systems
• Ensure all work complies with industry standards and company protocols
• Engage customers in meaningful conversations about their HVAC systems, educating them on potential improvements, upgrades, or repairs that will benefit them in the long run
• Identify and present HVAC product and service recommendations based on customer needs and system analysis
• Close sales for system upgrades, new equipment installations, and preventative maintenance plans
• Establish rapport and trust with customers by offering tailored solutions, handling objections with professionalism, and providing clear, honest advice
• Generate new business opportunities through customer referrals, follow-ups, and actively seeking potential service or upgrade opportunities while on the job
• Work closely with our dispatch and sales teams to ensure timely scheduling and seamless follow-up on leads or job opportunities
• Maintain high standards of technical service and meet and exceed personal sales goals

Requirements

• High School Diploma or GED Equivalent (EPA preferred)
• 6+ years of HVAC Service experience
• 6+ years of proven success in selling direct to homeowners via in-home presentation
• Strong sales, customer service, and closing skills
• Exceptional communication/interpersonal skills
• Assertive and confident personality
• Ability to exercise independent judgment and make appropriate decisions
• Ability to organize and manage multiple tasks accurately
• Commitment to company values
• Ability to climb into and through attics and crawl spaces
• Ability to work outside and in extreme temperatures
• Must have a clean driving record
• Basic computer skills
• Reliable & punctual attendance
• Fluent ability to speak, read, and write in the English language

Qualifications

• Service Titan experience

Skills

• Highly skilled in diagnosing and repairing HVAC systems
• Excellent communication and interpersonal skills
• Proven success in selling HVAC products and services
• Ability to build long-lasting relationships with customers
• Strong problem-solving and decision-making abilities
• Ability to work independently and as part of a team

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Pay & Hours

• Pay: $28 - $35 + Commissions (5%-10%)
• Hrs: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
• Days: Monday - Friday with occasional weekends