HVAC Service Technician

About the role

MID-FLA Heating & Air is a leading provider of heating, ventilation, and air conditioning (HVAC) services in Central Florida. Established in 1983, the company has been serving the community's HVAC needs and is currently experiencing rapid growth.

Responsibilities

• Locate and diagnose maintenance problems on equipment
• Conduct warranty services
• Perform emergency repairs on certain equipment items
• Travel to homes and businesses daily as scheduled
• Troubleshoot electrical systems in the AC and conduct diagnostic repairs
• Familiarize with new equipment and high-end communication systems
• Conduct maintenance and repairs on air conditioning (HVAC) systems
• Diagnose system issues, make recommendations for repairs or replacements, and ensure compliance with safety and environmental regulations
• Troubleshoot electrical systems and air conditioning units using schematics and mechanical knowledge
• Provide exceptional customer service while addressing client concerns and inquiries
• Determine customer needs and discuss all solutions
• Generate sales on every call
• Inspect current HVAC systems for efficiency and safety
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers
• Sell maintenance contracts to new customers
• Maintain accurate inventory of all tools and HVAC parts
• Troubleshoot current HVAC system issues
• Repair damaged HVAC systems

Requirements

• Minimum of 3-5 years air conditioning experience required
• Valid Driver’s License
• Tier I (Maintenance & IAQ): 1-year related experience in the HVAC industry or equivalent combination of education and experience
• Tier II (Service): 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Tier III: 5-years related experience in the HVAC industry or equivalent combination of education and experience

Qualifications

• High School Diploma/GED or equivalent experience
• Proven ability to complete a service diagnosis and complete minor repairs
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Accountable for Tune Ups that are focused on Service and Sales
• Assists in Corrections/Installs when necessary

Skills

• Excellent troubleshooting skills
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Proficiency with HVAC diagnostic tools and equipment

Benefits

• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Pay

Compensation is commensurate with experience and qualifications. Please note that salary details are subject to change based on the candidate's qualifications and experience.

Schedule

Work schedule is flexible and may vary based on business needs and customer demand. Mid-FLA Heating & Air provides a supportive and collaborative work environment where employees can thrive and make a meaningful impact in their communities.