HVAC SERVICE TECHNICIAN

About the role

Capital City Comfort Solutions is a fast-growing HVAC company known for its reliability, craftsmanship, and commitment to customer satisfaction. We are currently seeking an experienced A/C Service Technician to join our dynamic team.

Responsibilities

• Locate and diagnose maintenance problems on equipment
• Conduct warranty services
• Quickly perform emergency repairs on certain equipment items
• Travel to homes and businesses daily as scheduled
• Troubleshoot electrical systems in the AC and conduct diagnostic repairs
• Familiar with new equipment and high-end communication systems
• Conduct maintenance and repairs on air conditioning (HVAC) systems
• Diagnose system issues, make recommendations for repairs or replacements, and ensure compliance with safety and environmental regulations
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge
• Provide exceptional customer service while addressing client concerns and inquiries
• Determine customer’s needs and discuss all solutions
• Generate sales on every call
• Inspect current HVAC systems for efficiency and safety
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers
• Sell maintenance contracts to new customers
• Maintain accurate inventory of all tools and HVAC parts
• Troubleshoot current HVAC system issues
• Repair damaged HVAC systems

Qualifications

• Minimum of 3-5 years air conditioning experience required
• Valid Driver’s License
• Tier I (Maintenance & IAQ): One-year related experience in the HVAC industry or equivalent combination of education and experience
• Tier II (Service): 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Tier III: 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete minor repairs
• NATE Certification preferred
• Experience with heat pumps, mini-splits, and high-efficiency systems
• Experience using ServiceTitan or similar field service software
• Local experience in the Florida/Space Coast market

Benefits

• Competitive hourly pay (based on experience)
• Performance-based incentives
• Overtime opportunities and on-call pay
• Company truck, fuel card, and tools (for qualified technicians)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Uniforms, phone, and ongoing professional training
• Career advancement opportunities into Lead, Senior Technician, or Service Management roles