HVAC Service Sales Representative

About the role

Join a dynamic team dedicated to enhancing customer satisfaction through exceptional service. We are seeking a driven individual to join our team as a Service Sales Representative.

Responsibilities

• Engage with customers to understand their needs and provide solutions that exceed expectations.
• Manage customer relationships to ensure long-term loyalty and positive feedback.
• Develop and maintain strong working relationships with internal teams to facilitate seamless service delivery.
• Identify opportunities to upsell and cross-sell services to enhance customer value.
• Handle customer inquiries and complaints efficiently and professionally.
• Contribute to the achievement of sales targets and overall business objectives.

Requirements

• Proven experience in a customer-facing role, preferably in a service-oriented industry.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Proficient in using CRM systems and other relevant software tools.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation (if applicable).
• Passing score on a pre-employment drug test.

Skills

• Customer service skills.
• Communication skills.
• Problem-solving skills.
• Organizational skills.
• CRM proficiency.

Benefits

• Competitive salary package.
• Flexible work schedule.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts.

Pay

$20 - $25 per hour based on experience.

Schedule

Full-time position with flexible hours to accommodate customer needs.