HVAC Service Sales Representative

About the role

The HVAC Service Sales Rep plays a crucial role in the growth and profitability of the HVAC Service business. This position requires a strong sales background and the ability to sell service agreements and digital service offerings.

Responsibilities

• Initiate, establish, and build profitable service relationships with new customers and JCI.
• Sell renewable maintenance agreements as the key building block for these relationships.
• Work within an assigned geographic territory, collaborating with sales and operations professionals within the branch.
• Use sales tools to plan and document sales progress, increasing business opportunity in current accounts.
• Obtain and close business on a monthly basis.
• Identify, target, and qualify prospective new customers, leveraging market conditions and networks to uncover new leads and contacts.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls to identify key sources of problems and/or dissatisfaction in heating/cooling, ventilation, and control system equipment.
• Propose solutions to prospective customers' needs through creative and innovative applications of local branch service capabilities, focusing on renewable maintenance agreements and digital service offerings.
• Understand the customer's business and speak their language.
• Review and finalize proposals with prospects and secure their commitment to the Johnson Controls solution.
• Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain service agreements, extend service agreements, and support the collections process.
• Keep management informed of progress and account status using Johnson Controls Salesforce.com tool and other means.
• Know when to call for assistance from management to keep the sales process moving.
• Develop and implement territory marketing plans consistent with Johnson Controls Building Solutions business strategy.
• Attend and present at trade shows.
• Participate in professional organizations.
• Represent Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.

Requirements

• Previous progressive sales roles.
• Exposure to sales methodologies, standards, and disciplines.
• Aptitude for technical knowledge with high level of attention to detail.
• Selling of "service" and intangibles.
• Knowledge of Building HVAC Systems.
• Experience in SalesForce.com.
• Post-secondary education.

Qualifications

Preferred qualifications include:

• Technical knowledge with high attention to detail.
• Selling of "service" and intangibles.
• Knowledge of Building HVAC Systems.
• Experience in SalesForce.com.

Skills

Key skills required for this role include:

• Technical knowledge.
• Attention to detail.
• Selling of "service" and intangibles.
• Building HVAC Systems knowledge.
• Experience in SalesForce.com.

Benefits

Johnson Controls offers a comprehensive benefits package, including:

• Competitive salary range: $55,000 - $92,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).
• Company vehicle.
• Paid vacation/holidays/sick time.
• Comprehensive benefits package including 401K, medical, dental, vision.
• On-the-job/cross-training opportunities.
• An encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

Pay

Hiring salary range: $55,000 - $92,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).

Schedule

Not specified.