HVAC Service Coordinator

Job Summary

We are seeking a motivated and outgoing Service Coordinator to join our team. In this role, you will provide support to our clients and technicians, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments for service calls, communicating with technicians, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Call supply houses to get prices on parts, and if approved, order parts
• Schedule service calls for technicians
• Take in service calls and dispatch service technicians
• Prepare quotes for customers
• Take inventory
• Review technician's service tickets and match the hours to their time cards
• Maintain a relationship with the technicians

Qualifications

• A high school diploma/GED is required, an Associate’s degree or administrative training is preferred
• Previous experience working in a construction office or in a similar position is preferred
• Familiarity with standard office equipment such as printers is required
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and QuickBooks are required
• A highly organized approach with excellent time management skills and the ability to prioritize projects are essential

Compensation

$25.00 per hour