HVAC Sales and Service Technician

Responsibilities

• Install, repair, and maintain HVAC systems in residential properties.
• Perform system diagnostics, troubleshooting, and efficiency assessments on high-efficiency HVAC systems.
• Conduct in-home consultations to assess HVAC needs and recommend appropriate solutions.
• Prepare and present HVAC proposals to homeowners with a focus on energy efficiency and comfort.
• Educate customers on system features, benefits, and available incentives or financing options.
• Collaborate with solar and energy services teams to deliver integrated home energy solutions.
• Ensure compliance with local codes, regulations, and safety standards for all HVAC installations and services.
• Maintain detailed service records and reports for all HVAC work.
• Keep detailed records of customer calls and service visits.
• Maintain professional rapport with customers and be respectful of their homes and property.
• Communicate professionally with homeowners on the job site.
• Communicate professionally with corporate office staff.
• Provide excellent customer service and support for high-efficiency HVAC systems.
• Contribute to the growth and development of the HVAC division with opportunities to take on leadership and strategic planning responsibilities.

Qualifications

• EPA Section 608 Certification required.
• TDLR HVAC certification required.
• Strong understanding of HVAC, electrical, and refrigerant systems for high-efficiency units.
• Excellent troubleshooting skills and attention to detail for high-efficiency equipment.
• Valid driver's license with a clean driving record.
• Experience with smart home energy management systems related to high efficiency HVAC is a plus.

Physical And Environmental Requirements

• Ability to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling, and squatting for extended periods of time.
• Be able to lift 50 pounds of weight frequently throughout the assigned workday.
• Comfortable with heights and working in hot and cool climates.