HVAC - Sales Account Manager

Description

Meyer Distributing is looking for a Sales Account Manager - HVAC to join their Jasper team. Meyer Distributing is a comprehensive wholesale distributor serving automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Logistics supports this network with a fleet of 500+ top-of-the-line trucks.

About the role

The Sales Account Manager - HVAC is responsible for all inside sales functions, including inbound/outbound telephone calls and the processing of sales documents. This position represents Meyer and its interests with the highest regard for customer satisfaction in a professional manner.

Preferred Experience

• Experience: HVAC experience required
• Entry-level salespeople with HVAC experience and solid customer service experience encouraged to apply

Requirements

• Solid background in HVAC industry
• Excellent verbal and written communication and telephone skills
• Able to communicate on the phone 90% or more of shift
• Understands customer's current needs and anticipates future requirements
• Able to multi-task, prioritize, and manage time effectively
• Able to give special attention to detail
• Able to prioritize workload to meet deadlines
• Planning/organizing and follow-up skills
• Extensive use of a computer; experience with Microsoft preferred
• Strong organizational and problem-solving skills

Benefits

• Medical, Dental, Vision, Disability, Life Insurance
• Health Savings Account
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Paid Personal Days
• Casual Attire
• Paid Orientation and on-the-job Training
• Introductory and Annual Reviews
• Direct Deposit
• Tuition Reimbursement Options Available
• Employee Discount
• Other Meyer Perks: cell phone discounts, car rental discounts, etc.
• Stable employment at a growing company offering advancement opportunities

Duties

• Handles a high volume of telephone calls per day, working with existing and new potential customers, taking orders, and closing sales
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls
• Processes all calls with efficiency and accuracy. Keeps digital notes of all telephone communications. Verifies orders before processing into the computer system
• Ensures that accounts are serviced and maintained in accordance with Company standards
• Recognizes customers' buying patterns and promotes possible new product lines
• Contact key accounts regularly. Routinely contacts prospects to continue building sales and new customers
• Develops and maintains professional relations with customers
• Investigates and resolves all customer issues professionally and reasonably, resulting in conclusions acceptable for both Company and customer
• Maintains and meets or exceeds sales goals
• Stays current on product knowledge and trends
• Some travel possible as directed by supervisor