HVAC Lead Service Technician

About Us

Mark III is a full-service construction company comprised of three complementary business units: M3 MEP, M3 Service, and M3 Components. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets. Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules—working with a single, accountable partner rather than multiple consultants and subcontractors.

Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating to a new 340,000-square-foot headquarters at 2031 Optisolar Lane by the end of Q2 2026.

Mission & Vision

Mission: Leading the Evolution of Construction

Vision: Exposing the World to a New Way to Build

Core Values: Teamwork, Excellence, Perseverance, Integrity, Continuous Improvement

Responsibilities

• Evaluate technicians' skills and report to Service Manager
• Assist in developing individualized training for technicians
• Train and encourage technicians on pull-through and quoting
• Assist in developing financial success of Service Technicians (as related to job margins and efficiency)
• Provide technical assistance and support to technicians
• Assist in training other technicians and staff in HVAC preventative maintenance systems
• Follow and enforce all pertinent rules, regulations, guidelines, safety orders, departmental operating procedures, and safety regulations to ensure compliance with applicable law
• Monitor technicians to maintain all company tools, equipment, and company vehicles
• Ensure technicians employ good housekeeping practices at all job sites
• Assist technicians in completing all paperwork in a timely manner including invoices, quote requests, and weekly timesheets
• Establish and maintain positive relationships with customers
• Respond to emergency service requests
• Prepare and submit requests for supplies and equipment when leading a project
• Complete all paperwork in a timely manner including invoices, quote requests, and weekly timesheets

Key Characteristics

• Integrity in all interactions with customers and team members
• Excellent work ethic
• Team player
• Attention to detail
• Willingness to travel and work overtime, when necessary

Qualifications

• High school diploma or general education degree (GED)
• Ten (10) or more years of experience working with complex HVAC systems and equipment including package units, boxcar units, split systems, mini splits, VRF systems, VAV systems, chillers, cooling towers, and water-sourced heat pumps, and heavy rigging
• Refrigeration and boiler experience a plus, though not necessary
• Computer literate with the ability to navigate software programs via a tablet or smartphone

Skills & Knowledge

• High level of proficiency in replacement, installation, service, and repair of a wide variety of HVAC systems equal to a Journeyman level
• Knowledge/experience in troubleshooting HVAC systems to determine the cause of malfunctions
• Knowledge/experience in performance of scheduled maintenance inspections and adjusting, cleaning, and calibrating various systems to assure proper operation
• Knowledge/experience in repair/troubleshooting wiring and electronic components associated with automated building management systems
• Knowledge/experience in replacing expansion valves, compressors, motors, coil units, and other component parts
• Knowledge/experience in detecting and cleaning refrigerant systems from hermetic burnouts, evacuating, and charging systems
• Knowledge/experience in checking distribution systems for proper velocity, volume, temperature, pressure, etc.
• Understanding of key elements: air balance, static pressure, refrigerant dynamics
• Knowledge/experience in determining the cause of, and correcting, condensation problems
• Use and understanding of tools related to HVAC (hand tools, electronic meters, reclaim systems, etc.)
• Familiarity with the design of HVAC systems including installation and/or modification to existing systems
• Knowledge/experience in HVAC system start-up procedures
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, plans, sketches, blueprints, and procedure manuals, and relay that information to technicians and/or support staff
• Good communication skills (both verbal and written)
• Ability to apply common sense understanding and carry out instructions furnished in written, oral, or diagram form
• Troubleshoot and problem-solve complex situations involving several variables

Certifications & Licenses

• Industry certification (e.g., UTI, NATE) a plus
• EPA Certification (Universal preferred)
• Possession of a valid driver's license with an acceptable driving record for the previous three years
• Other qualifications or certificates; continued education recommended

Physical Demands

• Working in a harsh environment while exposed to the elements
• Climbing ladders, lifting materials, bending, and working on overhead equipment

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Company Vehicle
• Fuel Card
• Phone Allowance
• iPad
• Onsite Gym

Pay

Hourly Wage: $45/hour - $55/hour (DOE)