HVAC Lead Service Technician

Summary M3 Service Lead Service Technician will routinely perform the same tasks as a Service Technician with the added responsibilities of managing, evaluating, training, and mentoring the Service Technicians under his charge. Who we are: Mark III is a full-service construction company comprised of three complementary business units: M3 MEP, M3 Service, and M3 Components. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets. Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules—working with a single, accountable partner rather than multiple consultants and subcontractors. Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating from our current combined 62,000 square feet of office and operational space to a new 340,000-square-foot headquarters at 2031 Optisolar Lane, with the move planned for completion by the end of Q2 2026. Mission: Leading the Evolution of Construction Vision: Exposing the World to a New Way to Build Core Values: TeamworkExcellencePerseveranceIntegrityContinuous Improvement Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following: Evaluate technicians' skill and report to Service ManagerAssist in developing individualized training for techniciansTrain and encourage technicians on pull through and quotingAssist in developing financial success of Service Technicians (as related to job margins and efficiency)Provide technical assistance and support to techniciansAssist in training other technicians and staff in HVAC preventative maintenance systemsFollow and enforce all pertinent rules and regulations, guidelines, safety orders, departmental operating procedures, and safety regulations to ensure that work is performed in compliance with applicable lawMonitor technicians to maintain all company tools, equipment, and company vehicleAssure technicians employ good housekeeping practices at all job sitesInsure/assist technicians complete all paperwork in a timely manner including invoices, quote requests and weekly timesheetsEstablish and maintain positive relationships with customersRespond to emergency service requestsPrepare and submit requests for supplies and equipment when leading a projectComplete all paperwork in a timely manner including invoices, quote requests and weekly timesheets KEY CHARACTERISTICS Integrity in all interactions with customers and team membersExcellent work ethicTeam playerAttention to detailWillingness to travel and work overtime, when necessary Qualifications The Lead Technician must show a high level of proficiency in knowledge/skill and ability to execute and train others on replacement, installation, service, and repair of a wide variety of HVAC systems equal to a Journeyman levelListed below are examples of the required knowledge and skillsKnowledge/experience of replacement, installation, service, and repair of a wide variety of HVAC systemsKnowledge/experience of troubleshooting HVAC systems to determine the cause of the malfunctionKnowledge/experience in performance of scheduled maintenance inspections and adjust, clean, and calibrate various systems to assure proper system operationKnowledge/experience in repair/trouble shoot wiring and electronic components associated with automated building management systemsKnowledge/experience in replacing expansion valves, compressors, motors, coil units and other component partsKnowledge/experience in detecting and cleaning refrigerant systems from hermetic burnouts, evacuate, and charge systemsKnowledge/experience in checking distribution systems for proper velocity, volume, temperature, pressure, etcUnderstanding key elements; Air Balance, Static Pressure, refrigerant dynamicsKnowledge/experience in determining the cause of, and correct, condensation problemsUse and understanding of tools related to HVAC (Hand tools, electronic meters, reclaim systems, etc.)Familiar with the design of HVAC systems including installation and/or modification to existing systemsKnowledge/experience in preparing and submit requests for supplies and equipment when leading a projectCompleted all paperwork in a timely manner including invoices, quote requests and weekly timesheets in a timely mannerKnowledge/experience in HVAC system start-up procedures EDUCATION And/or EXPERIENCE High school diploma or general education degree (GED)Ten (10) or more years of experience working with complex HVAC systems and equipment including package units, boxcar units, Split systems, Mini splits, VRF systems, VAV systems, Chillers, Cooling towers and Water sourced heat pumps and heavy riggingRefrigeration and boiler experience a plus, though not necessaryComputer literate with the ability to navigate software programs via a tablet or smartphone Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, plans, sketches, blueprints, and procedure manuals and relay that information to technicians and/or support staffGood communication skills (both verbal and written)REASONING ABILITYAbility to apply common sense understanding and carry out instructions furnished in written, oral, or diagram formTroubleshoot and problem solve complex situations involving several variablesCERTIFICATES, LICENSES, REGISTRATIONSIndustry certification (e.g., UTI, NATE) a plusEPA Certification (Universal preferred)Possession of a valid driver's license with an acceptable driving record for the previous three yearsOther qualifications or certificates continued education recommended PHYSICAL DEMANDS Working in a harsh environment while exposed to the elementsClimbing ladders, lifting materials, bending, and working on overhead equipmentPhysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Benefits Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Training & DevelopmentCompany VehicleFuel CardPhone AllowanceiPadOnsite Gym Hourly Wage: $45hour - $55/hour DOE "Mark III Construction and its affiliated companies is an equal opportunity employer regardless of race, color, caste, sex, gender, age, sexual orientation, gender identity, gender expression, religion, marital status, genetic information, national origin, ancestry, citizenship, physical or mental disability, medical condition, protected veteran or military status, domestic violence victim status, political affiliation, or any other basis protected by federal, state, or local law."