HVAC Helper

About the role

The HVAC Helper is responsible for supporting HVAC operations, maintaining quality workmanship, ensuring customer satisfaction, and contributing to the successful execution of installation, service, replacement, or operational objectives while collaborating effectively with internal teams, customers, vendors, and field personnel.

Responsibilities

• Perform assigned HVAC‑related duties and responsibilities in support of departmental and company objectives.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Coordinate effectively with internal departments, customers, subcontractors, and vendors as required.
• Maintain accurate records, documentation, and reporting related to assigned responsibilities.
• Support process improvement initiatives and operational efficiency efforts.
• Communicate professionally and effectively both verbally and in writing.
• Assist leadership and team members with daily operational activities.
• Ensure quality standards and customer expectations are consistently met.
• Perform additional duties as assigned.

Requirements

• Minimum education: None required; High School Diploma or GED preferred.
• Minimum experience: 0–2 years; previous HVAC installation or service experience preferred.
• Ability to pass pre‑employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing required where necessary to perform job duties.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Equivalent combination of education and experience may be considered.

Skills

• Strong organizational, analytical, and problem‑solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• High level of attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines effectively.
• Knowledge of HVAC systems, tools, equipment, and applicable codes (preferred).
• Proficiency in Microsoft Office Suite and applicable systems or software.
• Strong customer service and relationship‑building skills.
• Professional, positive, and respectful demeanor with customers, coworkers, and business partners.

Physical Requirements

• Sit, stand, walk, climb, bend, and use a computer.
• Hand movements including typing and equipment operation.
• Travel as required to support project and operational needs.
• Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Sit for extended periods while driving to and between job sites.
• Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other conditions.
• Wear safety gear such as personal protective equipment.
• Maintain dependable transportation and consistent, reliable attendance.
• Exercise sound judgment and make independent decisions within established policies.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Lift, carry, push, and pull at least 50 pounds.
• Perform all work on‑site and in person; this is not a remote or hybrid position.

Benefits

• Competitive pay
• Company 401(k) plan with employer contribution match
• Company‑paid time off
• Company‑paid life insurance
• Choice of medical coverage including prescription and short‑term disability plans
• Choice of dental and vision coverage
• Optional long‑term disability, critical illness, accident, legal and pet coverage
• Auto and home insurance discount programs

License Required

Yes

Location

Austin, Texas, United States

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year, the company generated over $3.3 billion in revenue, employed more than 10,200 people at over 174 domestic locations across the United States, and prioritizes safety as “Priority One.”