HVAC Field Service Manager

About Us

We are a startup family-focused HVAC company that is part of a well-known and successful franchise expanding into South Central Texas. Our mission is to create a supportive, inclusive, and results-focused workplace where team members feel valued, and customers are provided with exceptional quality and service in each interaction.

About the role

We are seeking a hands-on experienced and highly motivated Operations Manager to lead our team. This role is key to our success and requires ownership thinking in managing daily operations, team and business growth, and fostering a positive work environment. The Operations Manager will be responsible for scheduling and supervising employees to effectively provide HVAC service, repair, and installation for customers. The Operations Manager supports good customer relations by ensuring that services are provided as scheduled, at competitive prices, and that all applicable codes and regulations are adhered to. The Operations Manager’s roles, responsibilities, and compensation will grow with the expansion into new markets.

Responsibilities

• Lead, mentor, and develop team members across various roles, promoting a family-oriented culture and positive workplace environment.
• Oversee daily operations, ensuring efficient service delivery, high-quality standards, and exceptional customer service.
• Build strong, lasting relationships with clients by promoting our values of honesty, respect, and integrity.
• Manage budgets, monitor financial performance, and identify opportunities for growth and efficiency.
• Collaborate with ownership to develop and implement strategies for growth and success within our franchise framework.
• Ensure compliance with all local, state, and federal HVAC regulations and maintain a safe, respectful work environment.

Qualifications

• Previous experience as an Operations Manager or General Manager within the HVAC industry.
• Proven ability to lead and motivate a diverse team with an inclusive, family-oriented management style.
• Demonstrated commitment to customer satisfaction and building long-term client relationships.
• Strong critical thinking skills and the ability to solve challenges effectively.
• Excellent time management and organizational abilities.
• Comfortable with industry software, including CRM and project management tools.

Why Join Us

• Family-Centric Culture: We believe that happy employees create happy customers. Our team is our family, and we strive to create a balanced, supportive work environment.
• Tremendous Growth Opportunity: As a growing company within a successful franchise, there is significant potential for career advancement and enrichment.
• Community Impact: Join a team committed to making a positive difference for both our employees and customers in South Central Texas.

Benefits

• 401(k) with matching
• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Health, dental, and vision insurance
• Paid time off and holiday pay
• Profit sharing
• Training & development
• Opportunity for advancement

Pay

$75,000.00 – $105,000.00 per year

Schedule

Flexible work from home options available.