HVAC Deparment Coordinator

About the role

Join the Berkeys Team! Berkeys Plumbing, A/C & Electrical is seeking an HVAC Coordinator to support their growing HVAC team. Ideal candidates thrive in fast-paced environments, solve problems, and deliver exceptional customer service.

Responsibilities

• Coordinate daily HVAC administrative operations
• Answer incoming phone calls and assist customers professionally
• Schedule appointments and manage technician workflows
• Process invoices, estimates, purchase orders, and related documentation
• Maintain accurate records and reports
• Absorb commission tracking and payroll-related documentation
• Verify licensing and warranty information
• Communicate with technicians, subcontractors, vendors, and internal departments
• Resolve customer questions and service issues promptly
• Support managers with reporting and administrative projects
• Ensure data accuracy and maintain organized documentation

Requirements

• High school diploma or equivalent
• Previous administrative, coordinator, dispatch, or customer service experience preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• High attention to detail and accuracy
• Ability to prioritize work in a fast-paced environment
• Proficiency with Microsoft Office (Word & Excel)
• Experience with dispatch or service software is a plus
• HVAC, plumbing, electrical, or home services experience is preferred but not required

Benefits

• Competitive pay
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Career growth opportunities
• Supportive team environment
• Stable, growing company

Pay

$20-25/hour DOE

Schedule

In-office location in Southlake, TX

Company Information

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to legally work.