HVAC Controls Systems Team Leader

About the role

As a member of the Johnson Controls team, you will play a crucial role in overseeing the day-to-day activities of field technician teams and planning monthly technician routes. Your responsibilities include analyzing team performance, recommending changes to ensure profitability, safety, and client satisfaction, maintaining customer satisfaction, ensuring safety compliance, and coordinating team work with sales to support all sales opportunities.

Responsibilities

• Supervises and provides leadership for assigned teams
• Ensures developmental plans are in place
• Leads the execution efforts of assigned business
• Maintains consistency of delivery systems
• Makes sure serviced account portfolios achieve growth, proper profit levels, and customer satisfaction
• Recommends and supports staffing requirements for the assigned business
• Serves as a communication channel to share standard process strategies and results enabling SSNA vision
• Implements plans to comply with and monitor standards for HVAC operations
• Audits the effectiveness of operations and makes changes to improve performance
• Ensures contractual obligations are completed and customer satisfaction is achieved
• Drives service and installation operational review meetings, reviewing bids and estimates for accuracy
• Effectively applies branch workforce and management and deployment of overall resources
• Analyzes operations processes and provides recommendations for improvements
• Implements other managerial responsibilities, such as performance reviews and acquisitions consistent with established business strategy
• Recruits, hires, and retains operational staff
• Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager
• Ensures a consistent level of coaching, which includes monthly one-on-one meetings, operational and financial reviews
• Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business
• Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans, and account management of service customers

Requirements

• A minimum of five (5) years of progressive operational experience in HVAC services
• Three (3) years of experience in management role with responsibility for the productivity and development of others

Qualifications

• Preferred Bachelor’s degree in Engineering or Business or equivalent working experience
• JJohnson Controls Metasys experience
• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities
• Six Sigma Green Belt

Skills

• Strong leadership and supervisory skills
• Excellent communication and problem-solving abilities
• Ability to analyze and implement process improvements
• Experience with HVAC operations and compliance

Benefits

Competitive salary range: $89,000 - $134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
Bonus plan that takes into account individual, group, and corporate performance.
Competitive benefits package including 401K, medical, dental, and vision care - Available day one.
Extensive product and on-the-job/cross-training opportunities with outstanding resources.
Encouraging and collaborative team environment.
Dedication to safety through our Zero Harm policy.

Pay

Hiring Salary Range: $89,000 - $134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Schedule

N/A