HVAC Commercial Service Tech

Essential Functions

• Provide repair and preventative maintenance troubleshooting skills for Commercial HVAC systems, such as cleaning filters, coils, and ducts, lubricating parts, and checking system performance to ensure optimal operation.
• Install new HVAC systems, including heating units, air conditioning units, ductwork, and thermostats in commercial buildings.
• Work closely with the Sales Department and Commercial Director to ensure timely, profitable, and completion of installations and service work.
• Diagnose and repair diverse service issues, remove defective parts, replace parts and calibrate systems per manufacturers’ recommendations.
• Customer service focused with ability to communicate with clients, so they understand their HVAC needs, provide solutions, and ensure customer satisfaction.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Understand Company pricing and generate appropriate customer invoices at job site.
• Inform customers of potential opportunities for additional business (newer system, service contracts, and additional services).

Qualifications and Requirements

• High school diploma or equivalent required.
• EPA Certification required.
• Three (3) years of proven experience as a Commercial HVAC Service Technician.
• Strong technical and problem-solving skills with the ability to troubleshoot and repair complex HVAC systems.
• Ability and desire to be cross-trained in additional equipment for year-round work.
• Experience with one or more of the following: Trane, Carrier, York, Daikin, LG and Samsung mini splits.
• Chiller, boiler, and cooling tower experience a plus.
• Willingness to work flexible hours and be on call for emergency repairs.
• Excellent communication and customer service skills.
• Valid Driver's license with the ability to maintain a clean driving record.
• NATE certification and experience with Service Titan, a plus.
• Proficiency with MS Office products and advanced Phone Apps.