HV Business Operations Coordinator (Remote)

Position Responsibilities and Duties

Stresses the importance that safety is the most important function, ensuring that all employees follow safe practices while working.
Assist Service Managers in day-to-day coordination and management of business operational activities.
Monitor, control and manage business operations to meet client expectations and company goals.
Liaise between customer and management to ensure smooth operations delivery.
Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
Ensure compliance with company standards and procedures.
Build and maintain strong customer relationship through regular meetings and communications.
Lead internal project meetings with various stakeholders and document project meetings (write minutes)
Coordinate and manage external project meetings and document project meetings.
Manage to completion multiple high priority project issues to a timely completion.
Evaluate current operational performance and provide strategic plan for improvements.
Provide direction and guidance to internal teams to achieve performance targets.
Identify problems in operations process and resolve them in quickly and timely manner.
Follow standard operating procedures for efficient business operations.
Maintain clear and accurate operations documents/procedures for reference purposes.

Minimum Skills or Experience Requirements

2+ years of experience dealing with Contracts and Change Order Management
High School Diploma or GED
Basic knowledge of ERP Systems
Ability to use independent judgment, self-starting
Foster a spirit of collaboration between teams
Experience working for a diverse multi-disciplined employee-owned company
Strong communication skills to clearly articulate vision into an executable plan