HUMAN SERVICES COORDINATOR II - 40001362

We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about Durham County Government, then Department, Date Posted, Closing Date, Hiring Range, Position Number, Job Type. We should not repeat job title as heading (no title given). We should not include Job ID/requisition numbers as headings; fold minor metadata into short

or drop it. We need to include sections only when posting has real specific content. We have Duties and Responsibilities, Knowledge, Skills, And Abilities, Minimum Education And Experience Requirements, Additional Requirements, Driving Requirements, Preferred Requirements, etc. Also Hiring Range (Pay) and maybe Schedule? Not given schedule. Benefits? Not given. So we can include sections: About the role (maybe intro), Responsibilities (Duties And Responsibilities), Requirements (Knowledge, Skills, And Abilities plus Minimum Education And Experience Requirements?), Qualifications? Could combine. But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading. Use

• for any list of duties/requirements/benefits, and

  for prose. Do not repeat job title as heading. Do not put Job ID/requisition numbers as headings — fold minor metadata into a short

  or drop it. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Americans With Disabilities Act Compliance Durham County is an Equal Opportunity Employer..." etc. Also "Background Check Statement". Also "Learn more at www.dconc.gov." maybe keep as part of About the role? It's not boilerplate? It's informational but maybe okay. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The ADA statement is EEO/equal-opportunity boilerplate, should remove. Background check statement maybe not boilerplate but could be considered legal? Might be considered boilerplate; but it's substantive? It's about background check; maybe keep? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Background check statement is legal; could be removed. Safer to remove it. Also duplicated lines: there are duplicate lines like "Ability to communicate effectively in person and by telephone." appears twice. We should keep only one instance? The instruction: remove duplicated lines. So we should deduplicate. We need to preserve all substantive information; but we can deduplicate identical lines. We need to format duties as list items. Knowledge, Skills, And Abilities as list? Could be list. Minimum Education And Experience Requirements as prose? Could be list? It's a paragraph with options. Could keep as

  . Additional Requirements (NC FAST Certification) as list? Could be

  . Driving Requirements as list? Could be

  . Preferred Requirements as list? Could be

  . Pay: Hiring Range $54,312.00 - $73,289.00. So we need a Pay section with that info. Schedule: Not given, so we should NOT create Schedule section. Benefits: Not given, so no Benefits section. We need About the role: maybe include the introductory paragraph about Durham County Government and department info. Also include Department, Date Posted, Closing Date, Position Number, Job Type? Those are metadata; we could fold into a short

  under About the role. The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include a paragraph with Department, Date Posted, Closing Date, Position Number, Job Type. Thus About the role section:

  About the role

  Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov. Department: SOCIAL SERVICES (DSS). Date Posted: SEPTEMBER 21, 2026. Closing Date: SEPTEMBER 30, 2026. Position Number: 40001362. Job Type: FULL-TIME, EXEMPT.

  Now Responsibilities: list duties. Need to extract duties from "Duties And Responsibilities" paragraph. It's a long paragraph with sentences. We need to break into list items each duty. We should preserve all substantive information; we can split by sentences. Let's parse: - Work involves providing ongoing case management for families participating in Work First Employment Services. - This includes monitoring progress in their efforts to achieve self-sufficiency, providing guidance, and addressing any challenges or barriers that may arise. - Ensuring families are complying with the requirements of the Work First program, such as participation in work activities or job search efforts. - This involves the review and calculation of participation hours, and timely notification to the benefits worker when non-compliance or reported changes occur. - Conduct initial assessments to identify a family's needs and self-sufficiency goals, including assessing barriers to employment such as lack of skills, child care needs, or transportation issues. - Complete orientations for new families in the Work First program, and work with families to develop and implement a Mutual Responsibility Agreement (MRA), which outlines the responsibilities of both the family and the worker in achieving employment goals. - Reassess and update the MRA per program policy. - Connecting families with appropriate resources and services to address their specific needs. This may involve referral for job training, education, childcare, or other support services like mental health or substance abuse treatment. - Collaborating with other social service agencies, community organizations, and service providers to coordinate services to support families. - Develop in-house opportunities (such as resume labs, workshops, or job clubs) to provide more flexibility for participants. - Maintain monthly job opportunities listing for program. - Maintain accurate and up-to-date records and documentation in agency case management systems and NC FAST. - Keying hours and outcome plans timely in NC FAST and releasing benefits for payment. - Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments. - Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely. Note: The last bullet seems more like a skill; but it's under duties. We'll keep as duty. We need to deduplicate any duplicate sentences. I don't see duplicates. Now Knowledge, Skills, And Abilities section: we need to list items. The paragraph includes many abilities, some duplicated. We need to deduplicate. Let's extract list: - Exceptional Customer Service and Computer skills. - Good working knowledge of office practices and procedures. - Ability to arrange and organize records, reports, files and other documents into a defined sequence. - Ability to use a variety of standard office equipment. - Data entry experience preferred. - Ability to communicate effectively in person and by telephone. - Ability to follow oral and written instructions. - Ability to keep up in a fast paced work environment. - Knowledge of governmental and private organizations and resources in the community. - Ability to acquire knowledge of other laws, codes, and programs relative to the provision of human services. - Ability to communicate effectively both orally and in writing. - Ability to relate well with others under stressful conditions. - Ability to read and understand moderately complex written information. - Ability to gather, compile and evaluate information and records, prepare reports, and make recommendations based on analysis of data collected. - Ability to establish and maintain effective working relationships. - Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness with the demands of the position. - Ability to establish and maintain effective working relationships with administrative supervisors, with members of case load and their families, and with various community organizations. - Ability to express ideas clearly and concisely. - Ability to plan and execute work. We have duplicates: "Ability to communicate effectively in person and by telephone." appears twice; keep one. "Ability to communicate effectively both orally and in writing." is similar but not duplicate; keep both? Might be considered similar but we keep both as they are slightly different phrasing. "Ability to establish and maintain effective working relationships." appears twice; keep one. Also "Ability to establish and maintain effective working relationships with administrative supervisors..." is a more specific version; keep both. Now Minimum Education And Experience Requirements: we need to keep as prose or list? It's a paragraph with options. We'll keep as

  with the content. Additional Requirements: Successful completion of NC FAST Certification within 90 days of employment. Driving Requirements: Candidate must have valid drivers license and acceptable driving record. Preferred Requirements: Preference will be given to applicants with knowledge of community resources for assist families with identified barriers in obtaining self-sufficiency. Now Pay section: Hiring Range $54,312.00 - $73,289.00. We should not include Benefits or Schedule. Now ensure we output only HTML fragment, no /, no markdown. Let's craft. We need to use

  for each section heading. Use

  • for any list of duties/requirements/benefits. For prose, use

    . Thus:

    About the role

    ...

    Responsibilities

    • ...
    ...

    Requirements

    Maybe combine Knowledge, Skills, And Abilities and Minimum Education And Experience Requirements? But we have separate headings: Requirements, Qualifications, Skills. The instruction list includes those headings; we can use them as appropriate. We have Knowledge, Skills, And Abilities content; that could go under Skills. Minimum Education And Experience Requirements could go under Qualifications. Additional Requirements, Driving Requirements, Preferred Requirements could go under Requirements? Or we could make a Requirements section that includes all. But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should use them if we have content. Thus: - Requirements: could include Additional Requirements, Driving Requirements, Preferred Requirements? Or we could put those under Requirements. - Qualifications: Minimum Education And Experience Requirements. - Skills: Knowledge, Skills, And Abilities. We also have Pay section. We must not create empty sections. Thus:

    Requirements

    • Successful completion of NC FAST Certification within 90 days of employment.
    • Candidate must have a valid driver's license and acceptable driving record.
    • Preference will be given to applicants with knowledge of community resources to assist families with identified barriers in obtaining self-sufficiency.

    Qualifications

    Bachelor's degree in a human services field such as social work, counseling, psychology, special education, deaf education, rehabilitation counseling or marriage and family therapy from an appropriately accredited institution and one year of experience in social work, counseling, preferably with the client population; or bachelor's degree from an appropriately accredited institution and three years of experience in counseling or a related human services field providing experience in the techniques of casework, group work, or community organization; or an equivalent combination of education and experience.

    Skills

    • Exceptional Customer Service and Computer skills.
    • Good working knowledge of office practices and procedures.
    • Ability to arrange and organize records, reports, files and other documents into a defined sequence.
    • Ability to use a variety of standard office equipment.
    • Data entry experience preferred.
    • Ability to communicate effectively in person and by telephone.