Human Resources Specialist – Home Care Experience Required

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Full-Time | Exempt | In Office

About the role

Join Maryland's First & Only CHAP Age-Friendly Care at Home Certified Home Care Agency. We're seeking an experienced Human Resources Specialist who understands the unique demands of the home care industry and is passionate about recruiting outstanding caregivers, supporting employees, strengthening culture, and building one of Maryland's premier home care organizations.

Responsibilities

• Serve as a trusted member of our leadership team, helping attract exceptional talent, create an outstanding employee experience, maintain regulatory compliance, strengthen HR operations, and continuously improve the systems that support our growing organization.
• Lead all recruiting efforts for caregivers and office employees.
• Manage Hireology and all applicant workflows.
• Source, interview, and evaluate candidates.
• Cook up interviews and New Hire Orientation.
• Cook up recruiting partnerships and community outreach initiatives.
• Maintain complete, accurate, and audit-ready personnel files.
• Coordinate employment documentation, background checks, licensing, certifications, and credential tracking.
• Ensure compliance with employment laws, CHAP standards, COMAR regulations, franchisor requirements, and company policies.
• Audit payroll information prior to payroll processing to ensure accuracy.
• Support HR audits, policy administration, and regulatory readiness.
• Develop HR dashboards, reports, and workforce analytics.
• Analyze recruiting, retention, turnover, and workforce trends.
• Develop and improve HR systems, workflows, and Standard Operating Procedures (SOPs).
• Partner with leadership on workforce planning, leadership development, and organizational growth.

Requirements

• At least five (5) years of Human Resources experience.
• A minimum of two (2) years of Human Resources experience with a licensed Home Care, Home Health, Hospice, or Senior Living organization.
• Experience Recruiting And Onboarding Caregivers Or Other Healthcare Employees.
• Experience with employee relations, coaching, and performance management.
• Working knowledge of employment law and Human Resources compliance.
• Experience supporting payroll audits, HR operations, and employee records management.
• Experience using Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS).
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office 365.

Qualifications

• Confident coach and relationship builder.
• Proactive problem solver who takes ownership and follows through.
• Comfortable balancing compassion with accountability.
• Committed to continuous improvement and operational excellence.

Skills

• Exceptional written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office 365.

Benefits

• Competitive salary.
• Paid vacation, holidays, and personal time.
• Professional development and leadership mentoring.
• A collaborative leadership team that values initiative and innovation.
• Opportunities to influence organizational strategy and culture.
• A mission-driven workplace built on integrity, accountability, compassion, teamwork, and continuous improvement.

Pay

Competitive salary.

Schedule

In Office.