Human Resources Specialist

About the Role

DECA Dental Group (“DECA”) is a Dental Support Organization (“DSO”) that provides non-clinical business support services to dental practices. DECA’s primary purpose is to care for the people who care for the guests by offering operational support, IT services, accounting, marketing, and professional development. With over 150 locations, we are experiencing rapid expansion over the next 3-5 years. This role is ideal for an analytical, data-driven, and detail-oriented individual who thrives in a fast-paced environment with varied and challenging assignments, and is passionate about creating an amazing employee experience.

Responsibilities

• New Hires & Onboarding
  • Enter new hires into ADP, initiate and monitor onboarding tasks, ensure I-9 E-verify requirements are completed in a timely manner.
  • Partner with Talent Acquisition on start date changes to ensure a smooth first day for all new hires.
  • Troubleshoot new hire onboarding issues with ADP, coordinating with vendors and/or other internal departments as required.
  • Request new and replacement building access badges.
  • Assist in facilitating new hire orientation meetings.
• HR Analytics & Reporting
  • Process weekly/monthly HR reports for internal stakeholders, including turnover and ad hoc reporting as requested.
  • Provide external reporting as needed, including to suppliers, vendors, and state and federal regulatory agencies.
  • Create new reports as needs are identified.
  • Contribute analysis and insight into HR-related issues and opportunities with a strong focus on data integrity and process standardization.
• Employee Relations
  • Investigate tier 1 employee relations issues, ensuring fair, thorough, and timely resolution.
  • Manage the ethics and integrity hotline.
  • Respond to all employee questions and requests in the HR resource mailbox, escalating as appropriate.
  • Collaborate with leaders and other internal stakeholders to implement and document actions recommended from investigative outcomes.
  • Respond to state and federal requests for information, unemployment compensation claims, and verification of employment requests in a timely manner.
• Engagement & Retention
  • Collaborate with internal/external partners to plan and host employee engagement events.
• Process Improvement
  • Recommend improvements or new processes/procedures to increase efficiency and cost-effectiveness of HR-related programs.

Requirements

• Required:
  • Bachelor's degree in human resources or a related field.
  • Minimum 3-5 years’ experience in an HR coordinator or HRG role.
• Preferred:
  • Experience working in a high-volume hourly workforce environment.
  • Ability to work with minimal guidance in a fast-paced environment.
  • Excellent problem-solving and critical thinking skills—ability to identify root causes and resolve issues efficiently and compliantly.
  • Strong project management skills—ability to plan and complete multiple projects simultaneously within deadlines.
  • Strong grasp of data reporting and analytics techniques; ability to transform data into actionable insights and recommendations.
  • Curious, innovative mindset; resilient, adaptable to change, and open to new ideas.
  • Responsive, detail-oriented, and extremely organized, with a commitment to follow items to closure.
  • Experience managing employee relations investigations.
  • Experience working in an HRMS system to input new hires, facilitate onboarding, and complete E-verify tasks.
  • Experience managing workers’ compensation claims, drug testing, verification of employment, DOL/EEO reporting, internal audit, and data integrity reviews.
  • Strong business and financial acumen—ability to understand and anticipate impacts of HR processes and initiatives on business strategy/outcomes.
  • PHR or equivalent certification.

Skills & Competencies

• Strong organizational and time management skills.
• Detail-oriented with a focus on accuracy.
• Ability to handle multiple tasks and priorities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Working Conditions

• Office-based role working primarily on a computer and telephone.
• Sitting, standing, and walking during the course of the day.
• Occasional lifting of less than 25 pounds.
• Occasional travel as required.