Human Resources Partner

This senior-level, single-contributor HR leadership role is responsible for the full scope of human resources operations for a 75-employee industrial water treatment company. The position reports directly to the CEO and serves as the primary HR resource for a diverse workforce consisting of both salaried staff and hourly employees, with hourly field service technicians representing approximately 75% of the population.

Responsibilities

• HR Leadership & Operations
  • Serve as the sole in-house HR resource for a 75-person organization, providing day-to-day HR support to both salaried and hourly employees
  • Act as a trusted advisor to the CEO and leadership team on HR strategy, workforce planning, and organizational matters
  • Own and administer core HR processes including onboarding, offboarding, employee records, leave administration, and HRIS management
  • Serve as the primary point of contact for employee relations issues, ensuring fair, consistent, and legally compliant resolution
  • Develop and maintain HR policies and the employee handbook, ensuring alignment with applicable federal, state, and local employment law
• Training & Development
  • Design, implement, and manage a structured training program for field service technicians, covering technical skills, safety, and customer-facing standards
  • Partner with operations and field leadership to identify skill gaps and build career development and advancement pathways for technicians
  • Coordinate onboarding and new-hire training for both hourly field employees and salaried staff
  • Track training completion, certifications, and renewal requirements across the technician workforce
• Performance Management
  • Design and implement an annual performance assessment process for all employees, tailored to both salaried and hourly/field roles
  • Train managers and supervisors on conducting effective, consistent performance reviews and delivering feedback
  • Partner with leadership to align performance outcomes with compensation, promotion, and development decisions
  • Monitor and support performance improvement plans and disciplinary processes as needed
• Safety, Compliance & Site Access Credentialing
  • Manage all external safety council training and certification requirements for field service technicians
  • Administer and track customer site access requirements, ensuring technicians meet client-specific credentialing and compliance obligations before dispatch
  • Oversee the DISA background check process for applicable employees, ensuring timely completion and accurate recordkeeping
  • Manage the company’s drug testing program, including pre-employment, random, and post-incident testing in accordance with policy and customer requirements
  • Maintain accurate compliance documentation and serve as the point of contact for customer audits related to workforce credentialing
• Talent Acquisition & Workforce Planning
  • Manage full-cycle recruiting for both salaried and hourly field positions, including sourcing, interviewing, and offer management
  • Partner with department leaders to forecast staffing needs and support workforce planning for a growing field service organization
  • Build relationships with technical schools, trade programs, and other sources of qualified field service talent

Requirements

• Required Experience
  • 5+ years of progressive human resources experience, including experience as a sole or lead HR contributor
  • Experience supporting a mixed exempt/non-exempt or salaried/hourly workforce, ideally including field-based, technician, or trade employees
  • Demonstrated experience designing and administering training and performance management programs
  • Familiarity with employment-related compliance programs such as background screening, drug testing, and industry or client-driven certification requirements
  • Experience in industrial, field service, construction, utilities, or a related sector is strongly preferred
• Skills And Competencies
  • Strong working knowledge of federal and state employment law, including wage and hour rules affecting hourly and salaried employees
  • Ability to operate independently as the sole HR function, balancing strategic and hands-on administrative responsibilities
  • Excellent interpersonal and communication skills, with the ability to build trust across a blue-collar field workforce and salaried office staff alike
  • Strong organizational skills and attention to detail, particularly for tracking compliance, credentialing, and certification deadlines
  • Sound judgment and discretion in handling confidential employee and personnel matters
  • Proficiency with HRIS, applicant tracking, and Microsoft Office tools
  • SHRM-CP, PHR, or equivalent HR certification preferred

Success Metrics

• Successful design and rollout of a structured technician training program
• Completion rate and timeliness of annual performance assessments across the organization
• Compliance rate for safety council training, customer site access requirements, background checks, and drug testing
• Employee retention, particularly within the field service technician population
• Time-to-fill for open positions and quality of hire
• Employee and manager satisfaction with HR support and processes

Pay

This position offers a base salary of $70,000–$80,000, plus an annual target bonus of 20% of base salary.

Benefits

The company offers a comprehensive benefits package; details will be discussed during the interview process.

Schedule

Full-time

Job locations: Conroe, TX and Gonzales, LA